🚚 Shipping Information

We’re based in Australia, and we proudly ship nationwide and worldwide — because great design deserves to travel.

Every Nurvira order is handled with care, precision, and attention to detail. We don’t mass ship; we craft and prepare each order to ensure it arrives perfect and protected.

🇦🇺 Domestic Shipping (Australia)

  • Processing Time: 2–5 business days (quality control, hand inspection, secure packaging)

  • Estimated Delivery: 1–2 weeks from dispatch

We know that’s longer than typical domestic shipping, but here’s why:

✨ We don’t rush quality. Each order goes through a hands-on inspection process before leaving our warehouse.
📦 We consolidate shipments to reduce waste and environmental impact.
🚛 We partner with trusted carriers to ensure safe and trackable delivery.

We’d rather take a few extra days and deliver something you’ll love for years, than rush and compromise the experience.

🌍 International Shipping

  • Processing Time: 2–5 business days

  • Estimated Delivery: 1–2 weeks, depending on your location and customs clearance

International shipments may take longer due to cross-border logistics, customs inspections, and carrier schedules — but rest assured, your order is fully trackable and monitored end-to-end.

🔍 Order Tracking

Once your order ships, you’ll receive a tracking email with a live link to monitor progress.

Tracking updates may take 3–5 days to appear as the package moves between carriers.

If you ever feel unsure, our support team is available 24/7 to check in and provide real-time updates.

💸 Shipping Costs

✅ Free shipping Australia-wide
✅ Free worldwide shipping
No hidden fees. Ever.

🧾 Customs & Duties

International customers are responsible for any local import taxes or duties.
We’ll help guide you through the process if needed.

🚨 Delays & Issues

If your order hasn’t arrived within the estimated window:

  • Email us at infonurvira@gmail.com

  • We’ll investigate immediately

  • If it’s lost or significantly delayed, we’ll replace or refund your order — guaranteed.

We stand behind every shipment.

📦 Split Shipments

If you ordered multiple items, they may ship separately so you get part of your order faster.
Each package will have its own tracking number.

💬 Need Help?

Our Australian-based team is here to help around the clock.
Reach out anytime at infonurvira@gmail.com or via live chat.

We’ll keep you informed from checkout to unboxing.

🛡️ Our Promise

Every Nurvira order is backed by:

  • ✅ 30-Day Satisfaction Guarantee

  • 🚚 Tracked Shipping

  • 💬 24/7 Support

  • 🔒 Secure Checkout

We believe premium products deserve a premium experience — and we’ll make sure you feel cared for every step of the way.